Click to enlarge Steinberg Download Assistant GUI overview
What the Steinberg Download Assistant can do for you
The Steinberg Download Assistant has two functions:
- It provides secure and convenient downloads of updates as well as full installers, including a download manager to resume paused or interrupted downloads.
- Redeem Download Access Codes you have received with the order of a Steinberg Licensing based product.
Redeeming a Download Access Code
By redeeming a Download Access Code in the Steinberg Download Assistant, you will
- be guided through the license activation process and
- be provided with the corresponding download options.
Open step-by-step guide or watch the video tutorial on YouTube
Redeeming a Download Access Code 1/3
A few things to consider before you start to redeem your Download Access Code:
- If you haven't yet, please download and install the Steinberg Download Assistant.
- The Steinberg Download Assistant requires to be connected to a MySteinberg account. On startup, you will be asked to log-in or to register a new account.
- Of course, you should have your Download Access Code at hand.
Redeeming a Download Access Code 2/3
You are now ready to redeem your Download Access Code and activate the license.
- Start the Steinberg Download Assistant on your computer.
- On startup, the Steinberg Download Assistant performs an auto-update to make sure you have the latest version installed.
- Log in to your MySteinberg account. If you don't have one yet, you will be asked to register.
- Optional: Go to "Settings" (gear symbol at the top) and verify the set storage location. Your operating system's download folder is the default setting.
- In the top-left corner, click on the button labeled "Enter your Download Access Code".
- A dialog box pops up, prompting you to enter your Download Access Code.
- Enter the Download Access Code and click on [OK].
In case your Download Access Code came with bundled hardware, you will also be asked to enter the matching serial number of the device. - If the Download Access Code is valid, the corresponding product license will be shown in the dialog box that can be closed now. For updates/upgrades, an extra step is needed:
Update/Upgrade from an eLicenser-based product - If the Download Access Code is an update/upgrade for an eLicenser-based product to the new Steinberg Licensing, you will now be asked to activate it. Click on [Activate]
- The eLicenser Control Center will be opened. Click on [Continue]
- Select the license to upgrade* and click on [Upgrade License]
- Click on [Finish Activation] when the progress bar shows that the process has been completed.
- Click [Close] to proceed.
*Activating the upgrade is necessary for the transition to the new Steinberg Licensing. This ensures that the old license remains usable but disables the ability to upgrade the license more than once. For details, please have a look at this article.
Redeeming a Download Access Code 3/3
Now that your license has been activated, you can continue downloading the corresponding software.
- Downloads for redeemed Download Access Codes are listed under "My Products" - the top category on the left.
- Select the software under "My Products" to get a list of download options on the right.
- Click the [Download] button next to the item you want to download.
- The download starts. A blue progress bar will inform you on the status of the download.
- Once the download has been completed, the progress bar turns green.
- Click [Open] resp. [Install].
- [Install] Clicking [Install] starts a "silent" installation of the software. The animated blue progress bar is showing that the software is being installed in the background. As soon as the installation has been completed, the progress bar turns green and will be marked by a white checkmark symbol. You can now run the software.
- [Open] If you click open, the folder containing the downloaded file(s) will be opened in your operating system's file browser.
Double-click the requested file to open it.
Depending on the file, this will start the software installation, register a vstsound file or open a PDF with further information.
Downloading software only
If you already have your software license(s) activated, you might only need a specific download to install or re-install your Steinberg software.
Downloading software via the Steinberg Download Assistant
- If you haven't yet, please download and install the Steinberg Download Assistant.
- On startup, the Steinberg Download Assistant will update itself to make sure you have the latest version installed.
- Open Steinberg Download Assistant.
- The Steinberg Download Assistant requires to be connected to a MySteinberg account.
On startup, you will be asked to log-in or to register a new account. - Optional: Go to "Settings" (gear symbol at the top) and verify the set storage location. Your operating system's download folder is the default setting.
- Browse through the categories on the left and select the software you want to install or update.
- The corresponding download options appear on the right.
- Click the [Download] button next to the item you want to download.
- Once the download has been completed, the download progress bar turns green.
- Click [Open] resp. [Install].
- [Install] Clicking [Install] starts a "silent" installation of the software. The animated blue progress bar is showing that the software is being installed in the background. As soon as the installation has been completed, the progress bar turns green and will be marked by a white checkmark symbol. You can now run the software.
- [Open] If you click open, the folder containing the downloaded file(s) will be opened in your operating system's file browser.
Double-click the requested file to open it.
Depending on the file, this will start the software installation, register a vstsound file or open a PDF with further information.