Problem
On macOS Catalina (macOS 10.15) or older, the following issues occur:
- Steinberg Activation Manager does not have any function.
- Steinberg Hub - the news and information window in Cubase, Dorico, Nuendo or WaveLab - is missing current content.
Background
On December 17, 2024, a required security-related certificate update was performed on a server providing Steinberg customer services.
Unfortunately, as Apple does not automatically update certificates on macOS Catalina and older systems anymore, the Steinberg Hub as well as the Steinberg Activation Manager cannot communicate with the servers since then.
Workaround
Please download and open the "GlobalSign Certificate Installer".
It will automatically update the outdated certificate on your macOS installation.