Separate accounts for Steinberg services
Software/license activation & reactivation
USB-eLicenser help/FAQ (dongle, key)
Soft-eLicenser help/FAQ (license stored on hard disk)
Windows: upgrade or update disables Soft-eLicenser
macOS Monterey product compatibility
Windows: How to set-up and optimize a Digital Audio Workstation
How to resell Steinberg software (Resale Wizard)
macOS: Audio interface not working properly/not accessible
Activation & reactivation
Activate your new products or get a new license through a reactivation.
Register your new products through your MySteinberg account.
Steinberg Zero Downtime
USB-eLicenser lost or defective? Find out how to get a replacement.
Quickly and easily access the most up-to-date manual for your Steinberg product on steinberg.help.
Complete installers, maintenance updates, latest drivers...
Tutorials, quick tips, artist interviews and many more...
Our community forums are open to all Steinberg software or hardware users. Join the discussion!
Online shop support
Having problems with an order? Reach out to our shop partner Asknet.
Bought a product while the next version was already available? Find out whether your license applies for a free update.
Need to talk to a real person? Send us a message or call our hotline.
Contact our Steinberg USA support team via email, chat or phone.