Steinberg Support
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Software/license activation & reactivation
USB-eLicenser help/FAQ (dongle, key)
Soft-eLicenser help/FAQ (license stored on hard disk)
Windows 10: upgrade or update disables Soft-eLicenser
macOS Catalina product compatibility
How to resell Steinberg software (Resale Wizard)
Troubleshooting for Cubase, Nuendo and Sequel on Mac OS X
Troubleshooting for Cubase, Nuendo and Sequel on Windows
Windows 10 product compatibility
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Activation & reactivation
Activate your new products or get a new license through a reactivation.
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Registration
Register your new products through your MySteinberg account.
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Steinberg Zero Downtime
USB-eLicenser lost or defective? Find out how to get a replacement.
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User manuals
Quickly and easily access the most up-to-date manual for your Steinberg product on steinberg.help.
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Downloads
Complete installers, maintenance updates, latest drivers...
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Videos
Tutorials, quick tips, artist interviews and many more...
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Contact
Need to talk to a real person? Send us a message or call our hotline.
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Online shop support
Having problems with an order? Reach out to our shop partner Nexway.
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Grace Period
Bought a product while the next version was already available? Find out whether your license applies for a free update.
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Forums
Our community forums are open to all Steinberg software or hardware users. Join the discussion!