Hello everyone,

We hope you are doing well in these difficult times!

We would like to inform you about how the Corona virus impacts our support team here at Steinberg headquarters.

Everyone in support is well and we remain at your disposal to assist you as early as possible. However, the support traffic has increased significantly over the last weeks while the internal communication and well-known workflows had to be modified because of our relocation to home offices. These new challenges are slowing us down.

Our support hotline in Hamburg is available as usual, but the response to written support requests is delayed. We kindly ask for your understanding.

Please check the Help Center and our forum for tips and further help.

Thank you for using our software and stay safe!

Your Steinberg Support Team