Software/license activation & reactivation
USB-eLicenser help/FAQ (dongle, key)
Soft-eLicenser help/FAQ (license stored on hard disk)
Windows 10 upgrade or update disables Soft-eLicenser
macOS 10.14 Mojave: Steinberg Hardware Compatibility
macOS 10.14 Mojave: Steinberg Software Compatibility
How to resell Steinberg software (Resale Wizard)
Troubleshooting for Cubase, Nuendo and Sequel on Mac OS X
Troubleshooting for Cubase, Nuendo and Sequel on Windows
Activation & reactivation
Activate your new products or get a new license through a reactivation.
Register your new products through your MySteinberg account.
Steinberg Zero Downtime
USB-eLicenser lost or defective? Find out how to get a replacement.
Quickly and easily access the most up-to-date manual for your Steinberg product on steinberg.help.
Complete installers, maintenance updates, latest drivers...
Tutorials, quick tips, artist interviews and many more...
Need to talk to a real person? Send us a message or call our hotline.
Online shop support
Having problems with an order? Reach out to our shop partner AskNet.
Bought a product while the next version was already available? Find out whether your license applies for a free update.
Our community forums are open to all Steinberg software or hardware users. Join the discussion!