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  • El servicio eLicenser cerró el 20 de mayo de 2025
    Tras años gestionando tus licencias de software Steinberg, el servicio de licencias basado en eLicenser ha cerrado. Más información...
  • Este artículo hace referencia a la gestión de licencias basada en eLicenser, que ha dejado de estar disponible desde el 20 de mayo de 2025. Si tu software utiliza Steinberg Licensing introducido en 2022, este artículo no es relevante para ti.
  • Encontrará información detallada sobre la discontinuación del servicio eLicenser en este artículo.

Acerca de Soft-eLicensers y USB-eLicensers

Actualización

Until the introduction of Steinberg Licensing in January 2022, Steinberg programs used eLicenser-based licensing technology.

The corresponding licenses were activated by entering an Activation Code in the eLicenser Control Center utility, which then stored the licenses either in a Soft-eLicenser - locally on the hard drive - or on a connected USB-eLicenser (dongle, key).

Soft-eLicenser

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USB-eLicenser

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  • The Soft-eLicenser is a file on the hard disk, functioning as a virtual license container.
  • Each Soft-eLicenser has a unique 2 x 10-digit serial number, which is needed to register the software/license with a MySteinberg account and also to request activation codes (licenses).
  • Soft-eLicensers and their serial numbers are system-specific. Licenses stored in a Soft-eLicenser are bound to a single computer.
  • Licenses in a Soft-eLicenser are irretrievably lost after a hard drive crash or a reinstallation of the operating system.
  • The USB-eLicenser (dongle, USB key) is the hardware-based counterpart of the Soft-eLicenser.
  • Each USB-eLicenser has a unique (depending on the revision 12- or 13-digit) serial number, which is needed to register the software with a MySteinberg account.
  • Licenses stored on a USB-eLicenser are independent from a specific computer. They can be used on any suitable computer on which the corresponding software has been installed.
  • Licenses stored on an USB-eLicenser stand hard disk failures and new installations of the operating system.

Since the eLicenser service was discontinued on May 20, 2025, the following restrictions apply:

  • Licenses stored in a Soft-eLicenser or on a USB-eLicenser can no longer be changed. Transactions such as activating, reactivating, or transferring a license to another eLicenser are no longer possible. 
  • Soft-eLicensers will be lost after a platform change or reinstallation of the operating system (e.g., after a hard drive crash) along with the licenses they contain. Recovery is no longer possible.
  • A deactivated Soft-eLicenser (red serial number in the eLicenser Control Center) can no longer be activated. The licenses it contains can no longer be used.
  • Licenses contained on a physically defective or lost USB-eLicenser cannot be replaced.
  • The "Maintenance" function of the eLicenser Control Center no longer works.

For more information about the discontinuation of the eLicenser service, please visit this article.


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The eLicenser Control Center displaying a Soft-eLicenser,
a connected USB-eLicenser and the contained licenses.

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