eLicenser Control Center
The following files have to be deleted manually in order to completely remove the eLicenser Control Center:
Mac OS X / mac OS
Please use the uninstaller that comes with the latest eLicenser Control Center version (Mac OS X 10.5 or later).
Important: Please close all applications before starting the uninstallation!
Afterwards, please verify whether any of these files are still on the system and delete them manually.
Note that since Mac OS X 10.7 (Lion) the Library folder is hidden by default. You can access it by choosing "Go" from the menu while holding down the ALT key. This adds the "Library"-entry to the list.
- /Applications/eLicenser Control Center
- /Library/Application Support/eLicenser
- /Library/Receipts/SyncrosoftLicenseControl.pkg
- /Library/Receipts/eLicenserControl.pkg
- /Library/Receipts/LCC.pkg
- /Library/Receipts/NOS.pkg
- /Library/Receipts/POS.pkg
- Beginning with Mac OS X 10.6 also:
in /var/db/receipts/ all files that start with "com.syncrosoft" and "com.eLicenser".
Windows
Please uninstall eLicenser Control Center via Start > Control Panel > Software (Windows XP) or Programs and Features (Vista, Windows 7).
Important: Please close all applications before starting the uninstallation!
Afterwards, please verify whether any of these files and folders are still on the system and delete them manually.
In order to be able to see all files and folders, Windows Explorer needs to be set up correctly: Menu Tools (in Windows Vista and 7 you have to press "Alt" to see the menus) > Folder Options > View > Hidden files and folders > Show hidden files and folders
C:\Windows\system32\
All "SynsoNos", "Synsopos" and "Synsoacc" files
On 64-bit installations only
C:\WINDOWS\SysWOW64\SYNSOACC.dll
C:\WINDOWS\SysWOW64\SYNSOACC-Hilfe.chm
C:\WINDOWS\SysWOW64\SYNSOACC-Help.chm
C:\WINDOWS\SysWOW64\SYNSOACC-Aide.chm
C:\WINDOWS\SysWOW64\SYNSOPOS.exe
Driver 32-bit Windows
C:\WINDOWS\system32\drivers\SynasUSB.sys
C:\WINDOWS\inf\SynasUSB.inf
Driver 64-bit Windows
C:\WINDOWS\system32\drivers\SynUSB64.sys
C:\WINDOWS\inf\SynUSB64.inf
User specific files*
C:\ProgramData\eLicenser
C:\ProgramData\Syncrosoft
User specific files on Windows XP*
C:\Documents and Settings\All Users\Application Data\eLicenser
C:\Documents and Settings\All Users\Application Data\Syncrosoft
Syncrosoft License Control Center (outdated)
The following files have to be deleted manually in order to completely remove the old License Control Center:
Mac OS X / mac OS
- /Applications/License Control Center
- /Library/Syncrosoft
- /Library/Application Support/Syncrosoft
- /Library/Logs/Syncrosoft/
- /Users/[current user]/Library/Logs*
Windows
After uninstalling the Syncrosoft License Control Center using the standard Control Panel > Programs and Features (XP: Software) function, check whether the following files are still there and remove them manually.
In order to see all files and folders, please check whether Windows Explorer is configured correctly: Menu Tools (in Vista you have to press "Alt" to see the menus) > Folder Options > View > Hidden files and folders > Show hidden files and folders
C:\Windows\system32\
All "SynsoNos", "Synsopos" and "Synsoacc"files
Only on 64-bit installations
C:\WINDOWS\SysWOW64\SYNSOACC.dll
C:\WINDOWS\SysWOW64\SYNSOACC-Hilfe.chm
C:\WINDOWS\SysWOW64\SYNSOACC-Help.chm
C:\WINDOWS\SysWOW64\SYNSOACC-Aide.chm
C:\WINDOWS\SysWOW64\SYNSOPOS.exe
Driver 32-bit Windows
C:\WINDOWS\system32\drivers\SynasUSB.sys
C:\WINDOWS\inf\SynasUSB.inf
Driver 64-bit Windows
C:\WINDOWS\system32\drivers\SynUSB64.sys
C:\WINDOWS\inf\SynUSB64.inf
User specific files*
C:\ProgramData\Syncrosoft
User specific files on Windows XP*
C:\Documents and Settings\All Users\Application Data\Syncrosoft
*Please note: It is recommended to keep a backup copy of the user specific files. Otherwise, interrupted license downloads and the list of already used activation key codes will be lost.