Problem
The following error message appears while installing or updating the Steinberg Download Assistant:
"An error occurred during the update process. For further information, please visit our Help Center."
Background
For unknown reasons, the Steinberg Download Assistant installer failed to install additional tools required for expanded functionality.
Solution
The installation problem can be solved by installing the missing components separately.
Please select your operating system to get the required download links.
Manual installation of utilities used by the
Steinberg Download Assistant on macOS
Please download the following utilities and run the installers one by one.
⚠️ To safely quit all relevant programs and background services, please restart your system before you begin the installations.
- eLicenser Control Center
- Steinberg Activation Manager
- Steinberg Installation Assistant
- Steinberg Library Manager
After the additional software has been installed or updated, Steinberg Download Assistant can be used without any limitation.
Manual installation of utilities used by the
Steinberg Download Assistant on Windows
Please download the following tools and run the installers one by one.
⚠️ To safely quit all relevant programs and background services, please restart your system before you begin the installations.
- eLicenser Control Center
- Steinberg Activation Manager
- Steinberg Installation Assistant
- Steinberg Library Manager
After the additional software has been installed or updated, Steinberg Download Assistant can be used without any limitation.
Alternative download sources
If you experience difficulties with the Steinberg Download Assistant that cannot be easily fixed, please find downloads for almost any Steinberg software and hardware in the download section of our website.