All versions and variants of WaveLab older than version 9 can not be installed on hard disk drive partitions over 2 TB. If you use a hard disc drive larger than 2 TB, you need to create a partition with the size of maximum 2 TB.
Please have a look for additional information:
Create and format a hard disk partition
After consultation with the support team, a remote session is possible in which a connection to your computer is established using the "Steinberg Remote Support" program. This is a variant of the "TeamViewer QuickSupport" software created for Steinberg.
Please note that we only offer this service in special cases.
An unannounced remote session is generally not possible.
Please download the software in good time before your appointment with Steinberg Support. It can be started without installation. Just a short setup is required before use.