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Steinberg Download Assistant: error occurs when clicking on Install button

Mise à jour

Problem 

In Steinberg Download Assistant on Windows, installations fail. When clicking on an "Install" button, the following error occurs:

java-security-error-en.png

An error occured / Error in java.security.AccessController.doPrivileged(Native Method) / Cannot run program "cm" (in directory "C:\Program Files\Steinberg \Install Assistant"): CreateProcess error=267, The directory name is invalid 

Furthermore, this alert might appear each time the Steinberg Download Assistant is being started:

"Updating 'Steinberg Install Assistant' (2MB)"

Solution

  • Please close the Steinberg Download Assistant. 
  • Download and run this installer: steinberg.net/sia-win
    It may be required to select "reinstall" in the installation dialog.
  • Open the Steinberg Download Assistant. 

Installations will now be possible again.

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