Problem
During the installation of Steinberg software on a Windows system, an error message similar to the one below pops up:
✕
Name of installer/software installation failed.
An installation package for the product Steinberg Library Manager cannot be found. Try the installation again using a valid copy of the installation package 'name of installer/software'.
OK
Background
In most cases, a corrupted installation of the Steinberg Library Manager (or its predecessor HALion Library Manager) is interfering with the installation.
Solution
Please follow these instructions:
- Please download and install the latest Steinberg Library Manager.
- The installation that failed before should now succeed.
...or try this:
- In Windows, go to Control Panel ▸ Programs and Features.
- Search for Steinberg Library Manager and HALion Library Manager.
- Uninstall the Steinberg Library Manager resp. the HALion Library Manager.
- The installation that failed before should now succeed.