Problem
On Windows, while using the Generic Lower Latency ASIO Driver with the built-in sound device, Dorico, Cubase, Nuendo or WaveLab is playing back audio on the left channel or in mono only.
Background
Previous Generic Lower Latency ASIO Driver versions detected stereo ports only.
Since version 1.0.21 mono ports are also recognized and made available.
Depending on the Windows sound settings, the built-in sound device is treated as an audio interface with mono or stereo outputs.
Solution
To change the output to stereo, please adjust the Windows sound settings by following the steps listed below.
- First open the control panel of the ASIO Generic Lower Latency Driver. Select your application to get specific instructions, or select the general Windows path::
Windows (all applications)
Cubase | Dorico | Nuendo | WaveLab
How to open the control panel of the
Generic Lower Latency ASIO Driver via Windows settings
- Press the Windows logo key (between Ctrl and Alt) on your keyboard.
- Start typing ASIO Generic...
- After a few characters, the search result "ASIO Generic Lower Latency Driver Setup" will be displayed.
- Click it to open the control panel.
How to open the control panel of the
Generic Lower Latency ASIO Driver in Dorico
- In Dorico, select "Device Setup..." from the Edit menu.
- The Device Setup dialog box opens.
- Click the [Device Control Panel...] button to open the control panel.
How to open the control panel of the
Generic Lower Latency ASIO Driver in Cubase and Nuendo
- In Cubase, select "Studio Setup..." from the Studio menu.
- The Studio Setup... dialog box opens.
- On the left, under "Audio System", select "Generic Low Latency ASIO Driver".
(Only available if the driver is selected in the "ASIO Driver" pull-down menu under "Audio System".) - Click the [Control Panel] button on the right.
- The control panel of the Generic Lower Latency ASIO Driver opens.
How to open the control panel of the
Generic Lower Latency ASIO Driver in WaveLab
- In WaveLab, open the "File" menu and select "Audio Connections" from the "Preferences" sub menu.
- The "Audio Connections settings" are shown.
- The "Generic Low Latency ASIO Driver" is selected in the "Audio Device" pull-down menu.
- Click the [Control Panel...] button at the top.
- The control panel of the Generic Lower Latency ASIO Driver opens.
- In the control panel of the Generic Lower Latency ASIO Driver, under "Output Ports", verify if the built-in sound device you are using is actually shown as a mono device with a single "Audio Channel". See screenshot below.
- To change it to stereo, open the Windows Sound settings.
- Press the Windows logo key on your keyboard.
- Start typing Sound settings.
- After a few characters, the search result "Sound settings" will be displayed.
- Click it to open the Windows Sound settings.
- The following window opens:
- Click on the corresponding entry of the built-in sound device (Speakers, Headphones etc.) as marked in the screenshot above.
- Disable "Enhance audio" or "Audio enhancements" as marked above.
- Close the Sound settings dialog.
- Open the control panel of the Generic Lower Latency ASIO Driver.
The device should now be displayed with a stereo output and work as expected in your Steinberg application.
In case you don't have the "Enhance audio" or "Audio enhancements" option, please follow these steps:
- Press the Windows logo key (between Ctrl and Alt) on your keyboard.
- Start typing Control Panel.
- After a few characters, the search result "Control Panel" will be displayed.
- Click it to open the Windows Control Panel.
- Click on "Hardware and Sound".
- Click on "Manage audio devices" under the "Sound" category.
- A new dialog box opens. .
- Right-click on the "Speakers" (or other built-in device) and select "Properties" from the contextual menu .
- Another dialog box opens.
- If available, switch to the "Advanced" tab.
- Uncheck the option "Enable audio enhancements".
- If available, switch to the "Enhancement" tab and enable the option "Disable all sound effects".
- Open the control panel of the Generic Lower Latency ASIO Driver
The device should now be displayed with a stereo output and work as expected in your Steinberg application.