In the following description, “Studio” refers to the audio engineer / computer running VST Connect PRO as plugin in Cubase. “Performer” refers to the musician / computer running the VST Connect Performer component. (The VST Connect Performer application can be downloaded here.)

Known Issues

• Studio receives the following error message:
  “Continuous Sample Rate mismatch: please change either your sample rate to 44100 or the Artists’ rate to yours!”
  
  Solution:
  Make sure that studio and performer have the same sample rate setups (before starting the application on both systems). The sample rate of the ASIO-driver cannot be configured within the VST Connect PRO plugin but can be set in the preferences of the individual ASIO-drivers. Where you can find the preferences differs from driver to driver. Mac: “Applications” > “Utilities” > “Audio MIDI Setup”. Win: “Start” > “Control Panel” > “Driver of your audio interface / soundcard”.
  
  
• The recordings have drop-outs and crackle.
  
  Solution:
  De-activate the ASIO-Guard in Cubase > “Devices” > “Device Setup” > “VST Audio System”.
  (Downloading the HD-audio files will also provide Studio with the recordings saved on the performer system.)

Notes

• The pre-count will not be heard by the performer.
• Cycle-recording is currently not possible.
• Switching to Multi-Track Recording in VST Connect PRO means that you cannot switch back to the earlier view. However, all functions are available in this view as well.
• Recordings are currently saved on the Performer system at the following locations:
  
  Mac: “Documents” > “VSTConnectPerformer” > “audio”
  Win: “C:\Users\<user profile name>\Documents\VSTConnectPerformer\audio”

Further toubleshooting: Troubleshooting VST Connect (Englisch)