verify if your system including your software, the operating system and hardware drivers are up-to date. Updates for Steinberg products can be downloaded via the Steinberg Download Assistant (recommended) and our download pages.
Please also consider these online help resources:
Search our Help Center to find a possible solution.
Get instant help from experts and other users in the Steinberg forums.
Consult the documentation on steinberg.help (or the manual that came with the product).
Contact software support
(all countries not listed below)
Software support in China
If you are in China, please contact:
DingDong Audio Building 4, 813 Creative Park Guanghua Street, Chaoyang District, Beijing, China 100124 Telefon +86 15998877892 Email software@dingdongaudio.com Homepage
Software support in Israel
If you are in Israel, please contact:
Halilit - P. Greenspoon & Sons Ltd. 8 Retsif Haaliya Hashnya St. 68129 Tel-Aviv Phone: +972 3 682 2917 Homepage
Software support in Japan
If you are in Japan, please find all contact details and further information on this special support page.
Software support in the Republic of Korea
If you are in the Republic of Korea, please contact: