Upgrading an eLicenser-based license to a new Steinberg Licensing license requires an extra step to complete the transition into the new system.
For a seamless transition, these requirements should be met:
- The license you want to update/upgrade is being displayed by the eLicenser Control Center on your system. This means, it is stored in a Soft-eLicenser on the hard disk or on a connected USB-eLicenser.
- You purchased an update/upgrade to a current program version, or you received a voucher within your MySteinberg account that entitles you to a free update.
- You have the Download Access Code for the update/upgrade at hand.
Now, please proceed as follows:
- Open the Steinberg Download Assistant.
- Enter the Download Access Code you have received with the update/upgrade order at the top left.
- A dialog box opens, prompting you to activate the corresponding license. It also shows an Activation Code. You don't need to write it down.
- Click on the [Activate] button.
- An eLicenser Control Center window opens. The Activation Code has been filled in automatically.
- Click [Continue].
- Select the license to be upgraded.
- Click [Upgrade License].
After the process has been completed, the name of the old license will have the affix "(Upgraded to [name of new license] with Steinberg Licensing)" in the eLicenser Control Center and the license upgrade is done. (If it says "(Not upgradeable)" on your system, the eLicenser Control Center installation is not up-to-date.)
⚠️ Exception: Video Decoder for Avid DNxHD® licenses will be removed from the USB-eLicenser during the upgrade process. Read more...
You can continue with the product download and installation using the Steinberg Download Assistant and then start the application and follow the on-screen dialogues.
Why do I have two licenses now?
Steinberg Licensing is not backwards compatible. However, we wanted to preserve the option to use older product versions for compatibility reasons, as this has been a feature of the old eLicenser license management. Now, you can run for instance a Dorico 3.5 license using the eLicenser and a Dorico 4 license using Steinberg Licensing.
⚠️ Exception: Video Decoder for Avid DNxHD® licenses will be removed from the USB-eLicenser during the upgrade process. Read more...