Upgrading an eLicenser-based license to a new Steinberg Licensing license requires an extra step to complete the transition into the new system.
For a seamless transition, these requirements should be met:
- The license you want to update/upgrade is being displayed by the eLicenser Control Center on your system. This means, it is stored in a Soft-eLicenser on the hard disk or on a connected USB-eLicenser.
- You purchased an update/upgrade to a current program version, or you received a voucher within your MySteinberg account that entitles you to a free update.
- You have the Download Access Code for the update/upgrade at hand.
Now, please proceed as follows:
- Open the Steinberg Download Assistant.
- Enter the Download Access Code you have received with the update/upgrade order at the top left.
- A dialog box opens, prompting you to activate the corresponding license. It also shows an Activation Code. You don't need to write it down.
- Click on the [Activate] button.
- An eLicenser Control Center window opens. The Activation Code has been filled in automatically.
- Click [Continue].
- Select the license to be upgraded.
- Click [Upgrade License].
After the process has been completed, the name of the old license will have the affix "(Upgraded to [name of new license] with Steinberg Licensing)" in the eLicenser Control Center and the license upgrade is done. (If it says "(Not upgradeable)" on your system, the eLicenser Control Center installation is not up-to-date.)
⚠️ Exception: Video Decoder for Avid DNxHD® licenses will be removed from the USB-eLicenser during the upgrade process. Read more...
You can continue with the product download and installation using the Steinberg Download Assistant and then start the application and follow the on-screen dialogues.
Why do I have two licenses now?
Steinberg Licensing is not backwards compatible. However, we wanted to preserve the option to use older product versions for compatibility reasons, as this has been a feature of the old eLicenser license management. Now, you can run for instance a Dorico 3.5 license using the eLicenser and a Dorico 4 license using Steinberg Licensing.
⚠️ Exception: Video Decoder for Avid DNxHD® licenses will be removed from the USB-eLicenser during the upgrade process. Read more...
Can I update or upgrade the "Upgraded to ..." license on the eLicenser?
No, that’s not possible. The license became a permanent license through the upgrade and can no longer be modified. The sole purpose of the "Upgraded to ..." license is compatibility with older program versions.
Can I sell the "Upgraded to ..." license?
No, as with all other updates/upgrades, this is not allowed, since the original license is part of the entitlement to use the current software version. In this case, the added benefit is that two licenses are available for two different licensing systems.