The UR extension may not function properly with these interfaces:
- UR-RT2
- UR-RT4
- UR44
- UR242
For platform-specific information, please click below below.
macOS integration
[Driver Version]
Yamaha Steinberg USB Driver V2.0.1 for Mac or later
Problem
Under certain circumstances the UR Extension may not function properly even if proper driver for the UR model is selected in the VST Audio System. This will cause the symptoms like below:
Direct monitoring through built-in DSP is always on regardless of the setting of Direct Monitoring on Cubase. If the Monitor is turned on for an audio track, input signal will be duplicated on the monitor.
Input Settings Window (HARDWARE rack in the Channel Racks) won’t be shown in the MixConsole.
There is Audio Hardware Setup in Studio menu, but nothing shows up by clicking on it.
Background
A driver update changed some processes which can lead to the UR Extension not working correctly after starting up Cubase/Nuendo for the first time.
Solution
Please update to the latest TOOLS release to resolve this issue.
You can find the latest updates on the download pages.
Windows integration
[Driver Version]
Yamaha Steinberg USB Driver V2.0.1 for Windows or later
Problem
There are cases that the UR Extension doesn’t function properly even if proper driver for the UR model is selected in the VST Audio System. This will cause the symptoms like below:
Direct monitoring through built-in DSP is always on regardless of the setting of Direct Monitoring on Cubase. If the Monitor is turned on for an audio track, input signal will be duplicated on the monitor.
Input Settings Window (HARDWARE rack in the Channel Racks) won’t be shown in the MixConsole.
There is Audio Hardware Setup in Studio menu, but nothing shows up by clicking on it.
Background
A driver update changed some processes which can lead to the UR Extension not working correctly. Cubase/Nuendo cannot obtain necessary information from the Extension when starting up for the first time after starting up Windows. (It seems that starting up Cubase/Nuendo for the first time after starting Windows takes longer than in other cases.)
Solution
An update is currently being worked on.
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