If the Soft-eLicenser (license container on hard disk) displayed by the eLicenser Control Center doesn't show any licenses, please use the activation code you've received for the software to download the needed license via the eLicenser Control Center.
In case the activation code has been used already and the corresponding license has not been stored on an USB-eLicenser (dongle, key), please request a new activation code via your MySteinberg account.