eLicenser service closes down on May 20, 2025
After years of managing your Steinberg software licenses, the eLicenser-based licensing service will be closing down.
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This article refers to the outdated eLicenser-based license management. If your software uses Steinberg Licensing introduced in 2022, this article is not relevant for you.
After the upcoming discontinuation of the eLicenser service, license transactions, including reactivations, are no longer possible via the eLicenser Control Center.

eLicenser Control Center on Windows 7 fails to start

January 06, 2017 15:06

Problem

On some Windows 7 installations, the latest version of the eLicenser Control Center (6.10.5.1203) cannot be started. When trying to run the eLicenser Control Center, the following system error appears:

'The program can't start because
api-ms-win-core-winrt-string-l1-1-0.dll is missing from your computer.
Try reinstalling the program to fix this problem.'

Solution

The missing component can be installed manually or by updating Windows using Winodws Update.
Both ways are described in detail in this help article by Microsoft:

https://support.microsoft.com/en-us/kb/2999226

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